Emerald Key Partners Privacy Policy

Effective Date: Dec 5, 2024

1. Introduction

At Emerald Key Partners, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, mobile applications, and communication services, including SMS/text messaging.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for an account or services, subscribe to newsletters or updates, participate in promotions or surveys, or contact customer support. This information may include personal identifiers such as your name, email address, telephone number, and mailing address; account information like your username, password, and preferences; and communication data including messages, feedback, and responses.

3. How We Use Your Information

We use the information we collect for various purposes, including facilitating transactions, processing orders, and delivering products or services to provide services. For communication purposes, we send administrative information, updates, and promotional messages with your consent. In customer support, we respond to inquiries, requests, or complaints. For compliance, we meet legal obligations and enforce our terms and conditions.

4. Consent and Opt-In for SMS/Text Messaging

By providing your mobile number and opting in, you consent to receive SMS/text messages from us, which may include promotional offers, updates, and transactional information. You may opt-in by texting "Start" to (786) 788-0024 or by checking the opt-in box during registration. Message frequency may vary based on your interactions.

5. Opt-Out Mechanism

You have the right to opt out of receiving SMS/text messages at any time. To opt out via text, reply "STOP" to any message you receive. Alternatively, you may contact us at [email protected] or call (786) 788-0024. Upon receipt of your opt-out request, we will process it promptly, and you will no longer receive SMS/text messages from us, except for confirmation of your opt-out.

6. Disclosure of Your Information

We may share your information with service providers, which are third-party vendors who assist in providing our services, such as payment processors and messaging platforms. We may also disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of us, our customers, or others. We do not sell or rent your personal information to third parties for their marketing purposes.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Sensitive data may be encrypted during transmission, and we restrict access to personal information to authorized personnel only. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

9. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

10. Your Rights and Choices

You may access, correct, or update your personal information by logging into your account or contacting us. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy. Currently, we do not respond to "Do Not Track" signals.

11. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy. The policy was last updated on Dec 5, 2024. We may notify you of significant changes via email or through our services.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: [email protected]

Phone: (786) 788-0024

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.